Return & Refund Policy

All Products except filter cartridges have 30 days money-back guarantee.

In case of any manufacturing defect, we will accept the return & refund/Replace the product.

This is applicable for 30 days from the purchase date.

Most of the product has a 1-year warranty.

So any defect during this period is repaired free of cost under the condition that the periodic service has done on time.

Shipping policy

We are dedicated to providing the best customer experience in shipping. We will call the customer and confirm the appointment and delivery schedule.

Normally we deliver the product on the next working day. if we receive the order on Sunday~Thursday before 4 PM.

For Muscat Area: Shipping Charge 3~5 Riyal for order value less than 12 Riyal. Orders above 12 Riyal is delivered free of cost.

Any orders outside Muscat Area, Please contact us (WhatsApp +968 9763 7786) before placing an order to confirm the delivery period and charges.